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5-star hotel Check-in 15:00 · Check-out 11:00

Hotel Suspiro

Relax at Hotel Suspiro, a beachfront extended stay hotel in Costa Esmeralda offering an outdoor pool, spa, free Wi-Fi, and terrace dining near El Tajín ruins.

Carretera Federal 180 Poza Rica - Nautla, Km. 84, Costa Esmeralda, 93588 Monte Gordo, Ver., Mexico View on map
9.2/10
Exceptional Based on 847 recent guest reviews
Free Wi-Fi Breakfast Free parking Accessible Outdoor pool
What recent guests emphasize

Insights from recent stays at Hotel Suspiro

Guests highlight the hotel's relaxing beachfront setting and attentive service, with some noting areas for improvement in food quality and amenities.

Guests often praise

  • Relaxing and clean environment with well-maintained pools and beach access.
  • Friendly and attentive staff providing excellent service throughout the stay.
  • Comfortable, air-conditioned rooms helping guests cope with warm weather.
  • Scenic dining areas including terrace and palapas with beautiful views.
  • Quality spa services and pleasant outdoor spaces for relaxation.

Worth knowing

  • Food reviews are mixed; some guests find it tasty while others suggest improvement is needed.
  • Rooms lack some conveniences like a fridge and shower quality varies according to guests.
  • Service can occasionally be slow despite friendly staff.
  • Guests recommend adding shade to pool areas and improving staff uniforms for comfort.
  • Ice and better cooling options for drinks would enhance guest experience.

Best for

  • Families and couples seeking a peaceful, family-friendly beachfront retreat.
  • Visitors looking for a relaxing extended stay with spa and outdoor amenities.
  • Guests wanting easy access to the Gulf of Mexico and nearby natural attractions.
  • Travelers valuing attentive service and a comfortable casual atmosphere.
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About this property

Welcome to Hotel Suspiro

Located along the sandy shores of the Gulf of Mexico, Hotel Suspiro offers an informal beachfront setting within a whitewashed building just off Highway 180 in Costa Esmeralda, Veracruz. Its relaxed atmosphere is complemented by features such as an outdoor pool, terrace dining, and beach access, making it suitable for guests seeking a laid-back extended stay experience with scenic views.

The property combines extended stay accommodations with spa amenities, including a hot tub and massage services. Rooms are air-conditioned and provide free Wi-Fi, laundry service, and room service. While the hotel is family-friendly and accessible, pets are not permitted, and there is no business center or airport shuttle available. Guests appreciate the clean and comfortable environment, though some have noted opportunities for improvement in in-room facilities like showers and mini-refrigerators.

Guest feedback highlights the friendly and attentive staff, as well as the well-maintained pools and pleasant outdoor areas with hammocks and palapas that offer enjoyable views. The on-site restaurant and bar provide options for dining and drinks, though some reviews suggest the food quality and service speed could see enhancements. The location is convenient for visitors interested in nearby cultural sites, such as the El Tajín archaeological ruins, located approximately 73 km away.

Nearby accommodations include several hotels within a few miles, such as Hotel Taboga Eco Boutique and La Morada, offering alternative options to travelers. Check-in is from 15:00, with check-out at 11:00, providing typical timings for guests planning their stay. Overall, Hotel Suspiro suits visitors looking for a peaceful beachfront extended stay with spa facilities, who value a quiet beach environment and basic modern comforts.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Breakfast
Free parking
Accessible
Outdoor pool
Air-conditioned
Laundry service
Beach access
Room service
Kid-friendly
Restaurant
Hot tub
Spa
Bar
Smoke-free

Not available at this property

Business center
Pet-friendly
Airport shuttle
Fitness center
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

CA
Christopher Avila Apr 20, 2026
8.0

The best place to stay in the area. Modern, clean, safe and comfortable. Best option for family. The food is not good, it needs to be improved.

CT
Carlos Tapia Mar 26, 2026
8.0

The hotel needs a better shower, cups in the room, a little fridge to keep your drinks coold.

MG
Manuel González Mar 15, 2026
10

Lugar y servicio excelente, muy tranquilo, la comida muy rica, las palapas para comer ofrecen una vista muy buena, el jardín con las hamacas es delicioso, su playa limpia y tranquila, la albercas en excelente estado ... Un lugar para disfrutar y relajarte en pareja o familia.

CR
Claudio Ramirez Feb 23, 2026
10

We stayed there in July this year. The hotel is beautiful and the service is excellent! In July is rather warm but the rooms aircon help a lot. The terrace and spots to have a drink and dinner are awesome!! The people are very friendly. The only thing I would ask the owners is to PLEASE let their personnel to use shorter and fresher outfit. One can tell that all the personnel is suffering using long jeans!! This for me would be unbearable and torture. Still, they stay very friendly!! Aircon at the reception would also be a good idea.

CA
Claudia Aburto Jan 20, 2026
10

Realmente rebasó nuestras expectativas el Hotel, excelentes instalaciones súper limpias y cómodas, su personal de lo mejor! muy atento y amable, siempre estuvieron al pendiente de todo lo que necesitábamos. Hermosa la vista de nuestra habitación Por supuesto que regresaré pronto

KW
Katie Weddleton Jan 18, 2026
10

I only stopped by for time spa and sauna time and ended up staying for lunch. I had an Excellent massage, and the restaurant staff even allowed me to eat in a palapa right on the beach.

RPA
Ramírez Pereda Alexia Quetzaly Jan 15, 2026
8.0

Personally I would like the hotel to have a hydration station or free ice to take, also it would be better if the beers they served were more cold, because they're just chill. The service in general is good to be honest but it's slow, nice treatment and the rooms are really clean. It would be nice if the pools had a little bit of shade, either natural shade (some palms) or artificial (a small roof). Also it would be better if the rooms had frigobar and a coffee maker. They have a day pass but it's not really that good of a deal, it's 300 Mexican pesos for adults and 150 Mexican pesos por kids under 10 years old, It has a schedule of 10 am to 8 pm (the day pass). In the outside areas it would be nice if they had ceiling fans installed so the atmosphere were more refreshing.

FL
Flavio Lopez Jan 04, 2026
10

Muy bonita experiencia y muy relajante fui hace 2 semanas y fue muy hermoso la playa,habitaciones,albercas,comida,ets vale mucho la pena los precios y el servicios que te otorgan mi bien 5

Location & neighborhood

Where you'll find Hotel Suspiro

Monte Gordo, Veracruz, Mexico

On a sandy beach along the Gulf of Mexico, this relaxed hotel in a whitewashed building off Highway 180 is 73 km from pre-Columbian ruins at El Tajín archaeological site.

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